Last Updated: [Date]

Welcome to Sneaker Store! These Terms and Conditions outline the rules and regulations for using our website sneakersgears.com and purchasing our premium performance footwear.

By accessing our website and making purchases, you agree to these terms. Please read them carefully before placing an order.

1. Our Store & Target Audience

Sneaker Store specializes in high-quality performance footwear for active individuals, including runners, hikers, athletes, and outdoor enthusiasts. Our products cater to men, women, and children who value both functionality and style in their footwear.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to interfere with website security or functionality
  • Be responsible for maintaining the confidentiality of your account credentials
  • Verify all order details before submission
  • Comply with all applicable local laws regarding online purchases

3. Product and Service Description

We offer a carefully curated selection of performance footwear including:

  • Running shoes (road and trail)
  • Hiking boots
  • Cross-training footwear
  • Soccer cleats
  • Casual athletic shoes
  • Sandals
  • Specialty footwear (racing flats, cross country)
  • Insoles

All products are described as accurately as possible with available sizing, colors, and specifications. However, slight variations may occur due to monitor display differences.

For hygiene reasons, all insole sales are final unless defective. This policy is clearly stated on product pages and at checkout.

4. Order and Payment Terms

Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive:

  • Order confirmation email immediately after purchase
  • Shipping notification with tracking information when your order ships

Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Currency

All prices are displayed in US Dollars (USD) and include applicable taxes unless otherwise stated. We reserve the right to adjust prices due to market conditions or supplier changes.

Order Cancellation

You may cancel your order within 2 hours of placement by contacting customer service at [email protected]. After this period, orders in processing cannot be cancelled.

5. Shipping Policy

Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: via EMS for orders $50+, delivered in 15-25 business days after shipment

Shipping Restrictions

We ship worldwide except to:

  • Certain Asian countries (specific restrictions available at checkout)
  • Remote areas with limited carrier access

Delivery times may vary due to:

  • Customs processing in destination countries
  • Local carrier delays
  • Unforeseen circumstances (weather, natural disasters)

6. Returns and Exchanges

Return Policy

We accept returns within 15 days of receiving your order, provided:

  • Items are unused and in original condition
  • Original packaging with all tags and labels are attached
  • Shoes show no signs of wear or damage
  • Insoles are unopened (hygiene reasons)

Return Process

  1. Contact customer service at [email protected] within 15 days
  2. Receive return authorization and instructions
  3. Ship items to: Sneaker Store, 526 Heavner Court, Radcliffe, US 50230
  4. Wait for processing (3-5 business days after arrival)

Refund Information

  • Refunds are issued to original payment method within 5-7 business days after approval
  • Original shipping fees are non-refundable
  • Customers are responsible for return shipping costs unless the return is due to our error

Exchanges

Size or style exchanges follow the same return process. Price differences will be charged or refunded as needed.

7. Intellectual Property

All content on sneakersgears.com, including:

  • Product descriptions
  • Images
  • Logos
  • Website design

are property of Sneaker Store and protected by intellectual property laws. Unauthorized use is strictly prohibited.

8. Liability Limitations

Sneaker Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Product misuse or improper care
  • Delays beyond our reasonable control (natural disasters, strikes, etc.)
  • Incorrect information provided by the customer

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of [Your State]. Any disputes shall be resolved in the courts of [Your County], [Your State].

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms and Conditions, please contact us:

Sneaker Store
526 Heavner Court
Radcliffe, US 50230
Email: [email protected]

Thank you for choosing Sneaker Store for your performance footwear needs. We’re committed to your satisfaction and stand behind the quality of our products.